Planned maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will/may be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 02:00am and 03:15am on 19th May 2024 for max 45 minutes time slot, between 2am and 5am on 20th May for maximum 5 minutes time slot, the card acceptance service will be temporarily unavailable at physical POS and virtual POS (VPOS) terminals. Transactions at terminals may be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:15am and 2:45am on 3rd November 2024, the card acceptance service will be temporarily unavailable for 90 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service starting at 07:40am on 16th May, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between between 2am and 5am on 20th May, the card acceptance service will be temporarily unavailable for max 5 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals may be rejected during this period. Thank you for your understanding!

Karbantartás

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 18th March 2025, the card acceptance service will be temporarily unavailable for 1-2 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals.

Planned K&H POS24 web application maintenance!

Due to scheduled maintenance from 9pm on 14th May 2024, the card acceptance service will be temporarily unavailable formaximum 5 minutes time slot at physical POS and virtual POS (VPOS) terminals. On the same day from 10pm, the K&H POS24 webapplication will be temporarily unavailable for 2 minutes time. Thank you for your understanding!

Physical POS technical error!

A technical error has been detected in the physical POS terminal service, which may result in transactions on the terminals being rejected. We are working as a matter of priority to detect and correct this error. The problem does not affect the operation of virtual POS (VPOS) and SoftPOS terminals.

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will/may be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 14th May 2024, the card acceptance service will be temporarily unavailable for 4x1 (maximum 4x3) minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals may be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned K&H POS24 web application maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the K&H POS24 webapplication will be temporarily unavailable for INTERVALLUM minutes time. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 23:00 and 23:30 on 23rd June 2024, the card acceptance service will be temporarily unavailable for max 15 minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

SoftPOS technical error!

A technical error has been detected in the SoftPOS terminal service, which may result in transactions on the terminals being rejected. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or virtual POS (VPOS) terminals.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:30am and 1:55am on 21st July 2024, the card acceptance service will be temporarily unavailable for 5-10 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Information about bank cards issued by K&H Bank

Between June 8, 2024 6:00am and June 9, 2024 12:00am K&H Bank will make improvements to its IT systems. The upgrade will not affect the services provided by K&H Bank card acceptance, transactions will be accepted seamlessly at our physical POS, virtual POS (VPOS) and SoftPOS terminals during this period, however, transactions with K&H Bank issued bank cards (in person, online) will be subject to restrictions. More information

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will/may be rejected during this period. Thank you for your understanding!

Physical POS & virtual POS (VPOS) error!

A technical error has been detected in the physical POS and virtual POS (VPOS) terminal service, which may result in transactions on the terminals being rejected. We are working as a matter of priority to detect and correct this error. The problem does not affect the operation of SoftPOS terminals.

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1am and 2am on 27th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 10-30 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 23:00 and 23:30 on 16th June 2024, the card acceptance service will be temporarily unavailable for max 15 minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned physical POS maintenance!

Due to scheduled maintenance from 2:00am on 27th August 2024, the card acceptance service will be temporarily unavailable for 5-45 minutes time slot at physical POS terminals. Transactions at physical POS terminals will be rejected during this period. Virtual POS (VPOS) and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:00am and 2:30am on 1st February 2025, an between 4:00am and 5:30am on 2nd February 2025, the card acceptance service will be temporarily unavailable for maximum 15-15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will⁣⁣ be rejected during this period. Thank you for your understanding!

Physical POS technical error!

A technical error has been detected in the physical POS terminal service, which may result in transactions on the terminals being rejected. We are working as a matter of priority to detect and correct this error. The problem does not affect the operation of virtual POS (VPOS) and SoftPOS terminals.

Technical error has been detected in settlement on 24th March 2025

A technical error has been detected in settlement on 24th March 2025, which only affected the settlement of transactions made on 23rd March 2025 (Sunday) at physical POS terminals. These missing transactions will be credited to our merchants on 25th March 2025. The issue does not affect the settlement of transactions made on virtual POS (VPOS) and SoftPOS terminals. We are working on fixing this issue as a matter of priority. Thank you for your patience and understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 1st April 2025, the card acceptance service will be temporarily unavailable for max 5 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned POS, VPOS & SoftPOS maintenance!

Due to scheduled maintenance between 2:15am and 2:45am on 13th April 2025, the card acceptance service will be temporarily unavailable for ~15 minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned physical POS maintenance!

Due to scheduled maintenance between 2am  and 3m  on 29th April 2025, the card acceptance service will be temporarily unavailable for maximum 60 minutes time slot at physical POS (portable) terminals. Transactions at physical POS terminals will be rejected during this period. Virtual POS (VPOS) and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 15th April 2025, the card acceptance service will be temporarily unavailable for max 1-2 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:15AM and 1:45AM on 24th February 2024 and 26th February 2024, the card acceptance service will be temporarily unavailable for maximum 30 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:15AM and 1:45AM on 26th February 2024, the card acceptance service will be temporarily unavailable for maximum 30 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 3th September 2024, the card acceptance service will be temporarily unavailable for 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 1st October 2024, the card acceptance service will be temporarily unavailable for maximum 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 29th August 2024, the card acceptance service will be temporarily unavailable for 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 2:20am and 2:40am on 28th January 2025, the card acceptance service will be temporarily unavailable for 10-15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 2:10am and 2:40am on 30th January 2025, the card acceptance service will be temporarily unavailable for 2 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

SoftPOS technical error!

A technical error has been detected in the SoftPOS terminal service, which may result in transactions on the terminals being rejected. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or virtual POS (VPOS) terminals.

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 5th March 2024, the card acceptance service will be temporarily unavailable for maximum 5-10 minutes time slot at virtual POS (VPOS) terminal. Transactions at terminals will be rejected during this period.

Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 19th March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 21st March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 26th March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication starting at 12:00 on 22nd April 2024. We are working to detect and correct this error as a matter of priority.

Planned maintenance!

Due to scheduled maintenance between 1:00AM and 4AM on 29th April 2024, and between 1:00AM and 1:15AM on 30th April and 1st May 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:00AM and 1:15AM between 30th April and 1st May 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 16th April 2024, the card acceptance service will be temporarily unavailable for 3-5 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication starting at 12:00 on 22nd April 2024. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:00am and 2:30am on 14th Sept 2024, between 4:00am and 5:30am on 15th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 4:00am and 5:30am on 15th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenace!

Planned physical POS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS terminals. Transactions at physical POS terminals will/may be rejected during this period. Virtual POS (VPOS) and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned SoftPOS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at SoftPOS terminals. Transactions at SoftPOS terminals will/may be rejected during this period. Physical POS and virtual POS (VPOS) terminals will not be affected by the maintenance. Thank you for your understanding.

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals. 

Planned SoftPOS maintenance!

Due to scheduled maintenance between 1am and 2am on 26th February 2025, the card acceptance service will be temporarily unavailable for 60 minutes time slot at SoftPOS terminals. Transactions at SoftPOS terminals will be rejected during this period. Physical POS and virtual POS (VPOS) terminals will not be affected by the maintenance. Thank you for your understanding.

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downloadable documents

Are you looking for the correct form for contracting, installation or day-to-day administration? The following page gives you quick access to all the forms you may need, and you can download them with a single click!

physical POS services

contracting

general contracting terms and conditions for payment card acceptancecard company feesinterchange fee

installation

desktop terminal IP configurationPayment card acceptance manualK&H POS24 application user manualK&H PSZ mobile POS user guidePOS (Thelium) user guide with pre-authorisation+DCC management

everyday use

Payment card acceptance manualK&H POS24 application user manualK&H PSZ mobile POS user guideAmendment form for payment card acceptance agreementInformation on closing pre-authorisation transactionsPOS (Thelium) user guide with pre-authorisation managementPOS (Thelium) user guide with pre-authorisation+DCC managementuse of DCC service for MO/TO transactionsuse of DCC service for MO/TO transactions ‘check in’use of DCC service for MO/TO transactions ‘check out’use of hotel functionsfrequently asked questions and answerstxt file descriptionreminder for merchants using an online checkoutreminder of legislative requirements applicable to merchantsinformation on introduction of strong customer authenticationcomplaint report formcomplaint handling authorisationdescription of the XML file structure (pdf)description of the XML file structure (xls)sample XML filesample XML file:short description to convert the file to xls formatsample XML file opened in xlsXSD file to check the XML file

virtual POS terminal (VPOS) service

contracting

general contracting terms and conditions for payment card acceptancecard company feesinterchange fee

installation

Payment card acceptance manualwebsite content required for virtual card acceptanceK&H VPOS interfacing documentationK&H Payment Gateway specificationList of VPOS development integratorsK&H bank card payment label

everyday use

K&H POS24 application user manualAmendment form for payment card acceptance agreementtxt file descriptionreminder of legislative requirements applicable to merchantsinformation on introduction of strong customer authenticationfrequently asked questions and answerscomplaint report formcomplaint report formcomplaint handling informationdescription of the XML file structure (pdf)description of the XML file structure (xls)sample XML filesample XML file: short description to convert the file to xls formatsample XML file opened in xlsXSD file to check the XML file

SoftPOS service

contracting

general contracting terms and conditions for payment card acceptancecard company feesinterchange fee

installation

User Manual for the K&H SoftPOS serviceUser Manual for starting to use the K&H SoftPOS service (onboarding)K&H POS24 application user manualsupported devices

everyday use

User Manual for the K&H SoftPOS servicePayment card acceptance manual

general contracting terms and conditions, announcements

contracting

general contracting terms and conditions for payment card acceptancecard company feesinterchange fee

miscellaneous documents

miscellaneous documents

disclaimercomplaints management informationAML announcementembargo informationanti-corruption declarationdata processing information noteprivacy statementinterchange feelist of outsourced activitieslist of agentscookie policylegal declarationprivacy statement complaint handlingprivacy statement newsletter